Lapsed Member Mappera tiered win-back map for studio owners
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Every non-customer, in one lane

Paste the lapsed and cancelled member list you already export, with the cancellation dates and the stated reasons, and get every member sorted into three tiers plus the still-paying silent lapse, then a dated win-back sequence with a different offer per tier.

First cut, before any offer: 1 member still on a live payment while they have stopped coming. That one is a billing fix and an apology, not a win-back.

14refusers12occasional users7unexplored

Paste your own list See the specimen map

No sign-in, no integration, no model: the map is built in your browser from the list you paste.

Pricing

One clean-out, or every month.

The map on this page is free with no account. AUD 99 unlocks saving the studio profile and the run for one campaign; AUD 49 a month keeps a fresh map every month and the at-risk scan for the season.

One click to checkout. A plan button goes straight to the payment page with no sign-in gate; your account is created from the email you pay with. If a claim is interrupted, come back and sign in with the same address you paid with.

Plans, as pass cards

Free

AUD0
no card needed
  • The whole map on this page
  • The three tiers and the still-paying cut
  • The dated sequence and the ranking
  • The tiered CSV and the offer sheet
Sort the list

Campaign pack

AUD99
one payment, one campaign
  • Save the studio profile and the run and reopen it next week
  • The season's list kept against the studio record
  • Owner-scoped: only your account reads it
  • Everything in free
Unlock the campaign pack

Monthly

AUD49
a month, cancel any time
  • Everything in the campaign pack
  • A fresh map every month as the list changes
  • The at-risk scan kept for the season
  • Cancel any time from the account page
Choose Monthly
The pack suits one clean-out; the monthly plan suits the studio that runs the map every month and the at-risk scan in November.
What stays free, alwaysThe whole sort, the sequence and the ranking

What the paid plans add, and what stays free

Everything that decides the sort is free and on screen: the three tiers, the still-paying cut, the held rows, the dated sequence, the illustrative ranking and the exports. The paid plans add saving the studio profile and the run to your own account and reopening it next week with the same tiers, so the season compares like with like. No classification is ever withheld behind the paywall.

How the payment works

One click goes to Stripe Checkout. No sign-in is needed first: you give Stripe an email, and the account is created from that email when the payment completes. The card is charged by Stripe, never here. The campaign pack is a single payment; the monthly plan is a subscription you can cancel from the account page.

If the return trip is interrupted

If the page after payment does not open, sign in with the same email address you paid with and the plan is already on the account. Nothing is charged twice.

Frequently asked questions

Is the map really free?

Yes. The whole map, the three tiers, the still-paying cut, the dated sequence and the illustrative ranking are free on the home page, with no account and no card. The paid plans add saving the studio profile and the run so it reopens next week, never a figure that would change the answer.

Do I need an account before I can pay?

No. A plan button goes straight to Stripe Checkout with no sign-in gate. The account is created from the email you pay with, so there is no separate sign-up, and you sign in with that same address later to reopen the saved run.

What if the plan did not unlock after I paid?

Sign in with the same email address you paid with: the plan is already on the account. If it still does not show, write to support@theartofservice.com and it is fixed or refunded. Nothing is charged twice.